At the Quilt Corner, we value our professional reputation very highly and will treat your project as though it was our own. If you would like to make any changes to the pattern, thread(s), etc., which are noted on your estimate form, please let us know as soon as possible.
Once work has begun on your quilt or project, any changes made by you will be made at your additional expense. You will be charged for the time spent to prepare the quilt or project for the changes that you are requesting. There is a $40/hr charge for preparing your quilt or project for your changes, including removal of any or all of the stitching that has already been put into your quilt or project.
The estimated costs listed on the Estimate Form will be re-calculated to reflect the time it takes to prepare your project for the changes and the cost of the changes you are requesting.
In regards to longarm quilting: Many people are under the impression that Longarm quilting is an “exact” art. In fact, the machine is hand-guided by me; even when under computer control, minor variations will occur due to changes in fabric, seams, piecing variations, etc. Please understand that quilting is not “perfect”; as such, it enhances the “hand made” look that we all cherish in our quilts.
I do not mark any quilts with my name or logo; so, if you loan your quilt project for public display or enter it in a show, please give the courtesy of crediting Margaret Chair of The Quilt Corner as the machine quilter.
I guarantee the quality of the quilting & projects that I do for you, my valued customer. The terms of the guaranty are as follows: If there is a problem with the quilt or project for which I am responsible, you must let me know within 72 hours of when I return it to you. I will use every reasonable means at my disposal to make it right. If that is not feasible, The Quilt Corner will issue a credit for the cost of quilting or project labor only. Batting, backing, binding, additional fabric and thread charges will not be included in the credit. The credit is the maximum liability of The Quilt Corner and this guarantee supersedes any and all guaranties implied by law, including the implied warranties of merchantability and fitness for a particular purpose. The credit is redeemable for ninety (90) days from the issue date.
|